If your Apple TV is showing AFE-1004 error code, simply restart your device; reset your modem; check your internet connection; try uninstalling and reinstalling the Spectrum app; Also, check the system status of Apple to ensure Apple TV is not experiencing downtime.
Apple TV is an HDMI-enabled device that allows you to stream content from iTunes, Netflix, and other services directly to your HDTV. The Apple TV connects to your home Wi-Fi network, allowing you to access content stored on your home computer or in the cloud.
This can be great for people who want a second screen experience for their television viewing. With Apple TV, you can enjoy movies and shows on the big screen without having to use a computer or mobile device.
You can also use Apple TV as a wireless keyboard for your Mac or PC and control iTunes remotely from your couch.
However, how do you deal with the situation when your Apple TV shows AFE-1004 error message? How to fix this error?
In general, Spectrum TV prompts the error code AFE-1004 upon launching the app on Apple TV.
It’s not a big issue per se. Simply, follow the workarounds we have shared below to solve the problem.
How do I fix Apple TV AFE-1004 error code?
A few Apple TV users have reported that they get AFE-1004 error when they try to launch the Spectrum TV app. This usually happens when you try to launch the Spectrum App on Apple TV without an internet connection.
Here’s the Reddit discussion.
Now, let us check out the troubleshooting steps to fix the issue.
1. Force quit the Spectrum TV app on Apple TV
If you see other apps connected to the Internet but Spectrum TV, you need to force quit the app and launch it again.
You could also try the same thing for other Apps (CNN, MSNBC, Fox News, etc) showing AFE-1004 error code.
Here’s how to force quit Spectrum app on Apple TV:
1. Press the TV button twice quickly on your Siri remote.
2. In app-switching view, select the Spectrum TV app.
3. Swipe up on the clickpad or touch surface to force quit the app.
4. Finally, click on the Menu button.
Launch the Spectrum TV app again and see if it works fine.
2. Delete Spectrum app, and re-download it.
If the issue persists, delete the app, re-download, and try again. Deleting it will also delete its data.
Here’s how to delete an app on Apple TV:
1. Select the Spectrum app.
2. Press and hold the clickpad center button until it starts to vibrate.
3. Press the Play/Pause button on your remote.
4. Select Delete.
3. Check Your Internet Connection
You can check your internet connection by restarting your modem and router.
Make sure they are connected to your device properly and that they function correctly. Disconnect and reconnect them to see if this helps.
One user on Reddit got the AFE-1004 error fixed by resetting the modem.
If it does not, check the network on your device to make sure everything is working properly.
4. Report the issue to Spectrum Support
To resolve this error, you may need to contact Spectrum and Apple support and take assistance from them.
You can contact Spectrum support, here, and Apple TV support, here. We are certain they will be able to help you resolve the issue.
With that said, we can conclude this article. We hope you now know the ways to fix Apple TV AFE-1004 error code. If you have any questions, comment below. Thanks for reading.
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