If you are running a business, you should consider the WhatsApp Business app. This app is free to download and helps businesses to connect with their customers more easily by using tools that provide quick and efficient responses.
WhatsApp Business is built on top of WhatsApp Messenger and contains all the features that enable you to communicate with your customers. Plus, it includes useful features that help you focus on what’s important.
You can use the app to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business. If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone and register them with different numbers.
Why Use WhatsApp Business?
The WhatsApp Business app will help you build a better relationship with your customers. If they have any questions or concerns, they can contact you directly in the app.
You might be wondering what makes WhatsApp Business different from WhatsApp Messenger. The answer is that it has several features that make it more suitable for businesses.
For example, it allows you to set up an automatic greeting message that will be sent to anyone who connects with your number on WhatsApp Business. You can also create a business profile where your customers can see important information about your company such as opening hours, address, and website.
Another great feature of the WhatsApp Business app is that it allows you to send messages to multiple people at once. This is useful if you want to send out a special offer or promote an event that is happening in your store.
Now, let’s talk about how to run WhatsApp Business on multiple devices.
Is It Possible To Run WhatsApp Business on Multiple Devices?
You can use the same WhatsApp number on multiple devices as long as they all have the same phone number and each one is connected to a different mobile network. You can add your Whatsapp Business number to up to five devices when you’re using SIM cards from different carriers.
*Check out this video below.
Most of the time, users have no issues with adding their businesses to multiple phones or tablets, but you should be aware that: using your business account on multiple devices may result in some messages being delivered out of order or not being delivered at all.
When you switch from one device to another all of the data on that device will be completely overwritten by the data from your other device. The current version of WhatsApp Business doesn’t allow you to sync data between devices.
How to Use Whatsapp Business on Multiple Devices
If you have a business, you can have the option to create WhatsApp accounts for your teams, thanks to a new business API.
This Whatsapp Business API gives companies such as yours the ability to connect with more customers and streamline communication by receiving messages directed to their WhatsApp accounts.
Now, let’s see how to use this API to use WhatsApp Business on multiple devices.
Step 1: To begin, firstly you should connect their WhatsApp account to an approved partner service, such as AiSensy by integrating the API with your shared WhatsApp inbox.
Step 2: If you have followed the steps above, and you have set up your account on AiSensy and integrated it with your WhatsApp Business account as instructed in step 1, go to the ‘Manage’ option.
Step 3: To add the members of your team, click on the ‘Agents’ option in the left-hand menu.
*You can assign three types of roles to the members of your team. The owners have complete control over the content, structure, and graphics. The managers enjoy control over a lot of functions, except those in charge of customer queries. Agents can only provide answers to customer queries.
Wrapping it up: With the help of AiSensy API, you can use WhatsApp Business on multiple devices. This concludes my tutorial on how to use WhatsApp Business on multiple devices. We hope you found it useful. For more information, please refer to the official WhatsApp Business and AiSensy websites.
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