Fix: ChatGPT not working or logging in (2024)

ChatGPT not working or logging in Here’s how to fix it

In this article, you will learn how to fix the ChatGPT not working or logging in problem. 

The popular open-source chatbot framework, ChatGPT, is now online after months of development and testing. 

This state-of-the-art natural language processing model, developed by the team at OpenAI, is capable of generating human-like responses to a wide range of topics and has quickly become a favorite among developers and users alike. 

With its ability to handle complex conversational threads and provide accurate and engaging responses, ChatGPT is poised to revolutionize how we interact with machines.

Nonetheless, with the end of the short intro on ChatGPT, let’s move to the main topic of this article without any further ado.

How to fix ChatGPT not working or logging in

ChatGPT crossed one million users within five days of launch. With this large amount of service requests, ChatGPT may also not work and show the internal server error message: “The server is currently not performing optimally due to the exponential growth of users in recent days, please try again later”. You can fix this issue by simply creating an OpenAI account, verifying your mobile number and email address, and then trying to access the service again.

Also, here is the checklist of other things you can try to fix the issue. 

Clear browser’s cache 

First, try clearing your browser’s cache and cookies. This can help resolve many issues, such as website loading or formatting errors.

Clearing your browser cache can help fix certain issues that you may encounter when using ChatGPT. When you visit a website, your web browser stores certain information from the site on your computer’s hard drive in a cache. This allows the browser to load the site faster the next time you visit it.

However, over time, the cache can become cluttered with old and outdated information, which can cause problems when you try to access the site. Clearing your cache can help resolve these issues by deleting old, outdated information and allowing your browser to download fresh data from the website.

This can help improve the speed and performance of your browser, and it can also help fix the logging-in issue that you are experiencing with ChatGPT.

Use a different web browser 

If clearing your cache and cookies does not fix the issue, try using a different web browser to access the website. Different browsers can sometimes have different compatibility issues with websites, so switching to a different browser may fix the problem.

Different web browsers are built using different technologies, and they may interpret the same website differently. As a result, you may find that the OpenAI website works perfectly fine in one browser, but has compatibility issues in another. In this case, switching to a different web browser can help resolve the issues that you are experiencing.

For example, if the website is not displaying properly in Google Chrome, which prevents logging in to your OpenAI account, you can try using a different browser like Mozilla Firefox or Microsoft Edge to see if the website works better in that browser.

Change your Network 

If ChatGPT is still not working, try connecting to a different network, such as a different Wi-Fi network or a mobile data network. This can help determine if the issue is with the website itself or with your network connection.

For example, if you are using a wireless network at home and the website is not loading properly, you can try switching to a different network, such as your mobile data network, to see if that helps.

Similarly, if you are using a public Wi-Fi network, such as at a coffee shop or library, and the website is not loading properly, you can try switching to a different Wi-Fi network or using your mobile data network instead.

Changing your network can also help if you are experiencing slow loading times or other performance issues with the ChatGPT website.

Use a VPN

You can also try using a virtual private network (VPN) to access the chatbot.

A VPN can sometimes bypass unknown network restrictions and help you access the website. This allows you to access the site as if you were in a different location.

Hold on for a few hours

If none of the above steps work, the issue may be with ChatGPT website itself.

For instance, server errors are common when the site experiences an exponential surge of users accessing the ChatGPT service. Here’s the prompt that appears just after the site load – “We’re experiencing exceptionally high demand. Please hang tight as we work on scaling our systems.”

Therefore, you may need to wait for a few hours before trying to use the chatbot again. 

That’s all in this article regarding the ChatGPT log-in issue.

You can share the workaround that worked for you, to fix this problem, in the comments below.

Thanks for reading! 

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